Anybody claiming as a period of time Warner cable tv specialist is spilling formulas on Reddit.
Moments Warner line, the second-largest carrier of TV and internet service in the us, told mineral that it can be exploring the posts. “We’re incapable of check out if the people is clearly an existing or former employees,” a spokesman mentioned.
Reddit individual cableguy_the begin an “Ask me personally such a thing” (AMA) thread, submitting picture of his identification document marker and uniform as purported proof their job. His own answers to the concerns coming in are incredibly candid. Below are some parts (typos maintained).
On Comcast’s impending acquiring of Time Warner Cable:
We would like the merger as the existing collection in control certainly is the most severe in recent traditions. A lot of people receiving terminated due to unworkable measurements. All of the electricity has been fond of support services representatives and stripped from your individuals who in fact go to the homes and fix disorder . It’s a mess as well vendor will be operated like stool IMHO [in my own modest viewpoint].
About stress between specialists and customer representatives:
Yea support services representatives and technicians become combating a war that not one person considers. All of us dread these people, the two hate north america. The two determine buyers the problem is the gear in the event it rarely is actually. We tell clients to merely overlook exactly what guy to the cellphone says because most likely very good, he has never wired a property, hung a drop or addressed cable tv.
On what’s truly wrong with the hookup:
dont feel 50per cent of precisely what the representative on phone notifies you on. Only arrange the tech. Allow him or her move. He’s done this earlier. The rep simply tips phones. it is almost NEVER the equipment leading to the issues.
Of the key for you to get much better services:
When a technical comes ,ask for his superiors quantity. Tell him its not to lose him or her but to intensify something. He could contact his sup ensure the great but which will help.
On what’s stopping a lot faster online down load rates:
Really, fundamental analogue cable. It can take up sooo a lot data transfer useage . 1 route per number vs bonding numerous wavelengths to provide 8 programs for a downstream and 4 for an upstream . Once we proceed 100per cent digital tv.. Web obtains more quickly. Additionally congestion. If you are living around a college it’s an ucertain Nudist dating app future . Grandma may also use the lady 15 meg for email and searching but youthful Johnny college kid is terrible in the data transfer useage in your community utilizing netflix and torrenting and gaming. However the two shell out the equivalent. IMHO what would restore this could be capping records and offering all uncapped speed.
On the reason splitting your very own wire hookup is definitely an awful idea:
Setting up a splitter just to attenuate the indicator is really stupid most of us already have things also known as attenuators that this without putting pointless splitter. Yet it is true that a lot of indicate is equally as poor as insufficient we call that distortion
On whether this Reddit AMA costs him or her his or her task:
I would generally be discharged contingent that catches me personally. I might go for a plus their so difficult to tell on your way this provider happens to be prepared.
As to how Wi-Fi tells are generally unreliable, and can end up being vanquished by entrances and walls:
Indeed most evident. Plaster rooms specifically.Solid hardwood doors, staying in a basement whenever network router is on the next ground or likewise. Wi-fi was a fickle beast.
Individual “broken” cable tv modem:
Yea we discover this lots. I would talk about in a given yr I would declare 5per cent associated with the modems We swapped are really bad. We does most dog and pony program and simply change it anyhow. The problem is in most cases perhaps not products related. Modems either perform or the two don’t. There exists hence little in between. They’ve been simple accessories. I’ve tv series customers using my laptop everything working fine, then change back again to her machines and all goes toward shit. The two however require an innovative new modem..Its insanity.